I am a new patient and would like to get started. What will my first appointment be?

What is the difference between: Consultation vs New Patient Visit?

What does the New Patient Exam consist of? Is it covered under my insurance?

Do you take my insurance?

What type of payments do you accept?

I am new patient with your office and only want my teeth cleaned. Why is a New Patient Exam necessary just to get my teeth cleaned?

What exactly are veneers?

I have chipped/broken my front tooth. What are my options for correcting this?

I have a lot of old fillings (silver) in my mouth that have been there for a while. One is sensitive and the others are just ugly. What are my options?

What is that black line I see around the gumline of my crowns (or other people’s crowns)?

I am missing a tooth and am considering an implant. What is the process for an implant? Are implants more feasible than dentures?

 


I am a new patient and would like to get started. What will my first appointment be?

Congratulations on your decision to get started with us! We welcome new patients for a consultation visit or you can skip ahead to the new patient exam. During a consultation visit, we will take photos of your smile/teeth. Our doctor will review these photos with you and discuss treatment options. During the new patient exam Dr Jackson will do a very thorough exam. Also, we will take photos and any necessary radiographs, and you and doctor will review these together. Afterwards, Dr Jackson will customize a treatment plan for you.

 

What is the difference between: Consultation vs New Patient Visit?

Consultation Visit

Do you have questions or concerns about your mouth, teeth, or smile? Would you prefer to discuss your cosmetic or general dentistry needs with a doctor before having an exam and x-rays? If so, schedule a consultation visit at Jackson Family Dental. At this visit you will have the opportunity to discuss your questions and concerns with one of our expert doctors and a treatment consultant. We will take digital photographs of your smile and your teeth. Together, you and the doctor will view the photos and devise a custom treatment plan to achieve your goals. After your customized treatment plan is created, your personal treatment consultant will discuss fees for treatment and convenient financial options with you. Your treatment consultant will work with you to schedule treatment as you move forward to achieve your goals for your mouth, teeth and smile.

By the time you complete your consultation visit, you will feel as though you are already a part of our patient family. You will also have an assistant you know by name who will walk you through treatment and be available to you via e-mail or phone to answer any future questions or concerns. Jackson Family Dental patients like that they see the same faces each time they return for appointments.

New Patient Visit

Once you are ready to join our family of patients, schedule a new patient exam. At this visit, we will take digital photographs of your teeth and smile, along with any necessary x-rays. Dr. Jackson will take the time to perform a very thorough exam of your mouth and teeth. Together, you and the doctor will discuss your questions and concerns as well as findings from the exam. From the information gathered, we will create a customized treatment plan to achieve your goals. Your personal treatment consultant will then discuss fees and financial options with you. And together you will schedule your treatment as planned. It may be convenient for you to have a hygiene visit (routine cleaning) on the same day. Just ask and we will be happy to schedule these appointments together for your convenience.

By the time you complete your new patient visit, you will already be a part of our family of patients. You will also have an assistant you know by name who will walk you through treatment and be available to you via e-mail or phone to answer any future questions or concerns. Jackson Family Dental patients like that they see the same faces each time they return for appointments.

 

What does the New Patient Exam consist of? Is it covered under my insurance?

During your new patient exam Dr. Jackson will do a very thorough exam. Also, we will take photos and any necessary radiographs, and Dr will review these with you. Afterwards, Dr Jackson will customize a treatment plan for you. Often, insurance companies cover a portion of this visit.*

*We do not know in advance what services (if any) YOUR insurance company will cover. We can only guess based on what other patients’ insurance companies have done in the past. All insurance companies (as well as the hundreds of different plans within each individual insurance company) vary on what they will or will not cover. We are happy to submit claims for our patients who are then reimbursed by their insurance companies. We are a fee for service office which means our patients pay for their services on the day the services are provided.

 

Do you take my insurance?

Our office will help you to receive maximum insurance benefits for any treatment. Our team is happy to submit claims for our patients. We do not always know in advance what services (if any) YOUR insurance company will cover and we can only guess based on what other patients’ insurance companies have done in the past. All insurance companies (as well as the hundreds of different plans within each individual insurance company) vary on what they will or will not cover. As with all medical providers, many times our fees will exceed what your insurance company will pay. We make sure our patients understand the cost of every procedure before we start

 

What type of payments do you accept?

We accept cash, check and most major credit cards. We offer payment plans through CareCredit. One of our staff members will review the CareCredit payment plans with you at your appointment.

 

I am new patient with your office and only want my teeth cleaned. Why is a New Patient Exam necessary just to get my teeth cleaned?

We hope you have chosen our practice because you want to receive excellent dental care. Our goal is to provide excellent treatment for our patients. That includes thorough exams for the purpose of understanding your overall oral health. What if you had a small cavity that did not hurt, and your doctor did not do a thorough exam? So, your doctor did not ‘find’ your cavity. Later your tooth abscessed (which can be very painful) and you needed to have a root canal and possibly a crown. You would probably be upset that your doctor did not find this problem sooner. What if you had oral cancer, and by finding it in the early stages, your condition was treatable? Our doctors want to provide excellent treatment for you and, in order to do so, must do a thorough exam in order to know and understand your overall oral health.

 

What exactly are veneers?

Porcelain veneers are used to create brilliant smiles. Veneers are very thin pieces of porcelain that actually bond to your teeth and improve the shape and/or color of your teeth. The porcelain bond to your teeth is nearly as strong as the natural enamel bond in teeth. One of the most successful procedures in dentistry today, porcelain veneers may be the best way for you to achieve the gorgeous smile you want and deserve.

 

I have chipped/broken my front tooth. What are my options for correcting this?

Gaps between teeth (especially gaps that show in your smile) can take away from the beauty of your smile. Depending on the size of the gap, there are several options. For extremely large gaps, orthodontics (Invisalign) is usually recommended. For small to moderate gaps, bonding or porcelain veneers may be the best solution for you. Dr. Jackson will discuss your options with you and together we will customize an ideal treatment plan to give you the gorgeous smile you deserve.

 

I have a lot of old fillings (silver) in my mouth that have been there for a while. One is sensitive and the others are just ugly. What are my options?

Old silver fillings leak, causing decay to re-enter the tooth (which may or may not cause sensitivity). Not to mention they are unsightly. Options for silver filling replacement include direct composites (tooth-colored fillings) or porcelain inlays and onlays, all of which provide an optimal aesthetic and healthy result.

 

What is that black line I see around the gumline of my crowns (or other people’s crowns)?

The black coloring likely indicates that there is metal underneath the white porcelain part of the crown. The black or gray line you see around the crown was probably not there when the crown was placed. Over time, chronic inflammation of the gum tissue causes it to bleed easily and perhaps recede from the metal, exposing it. No longer is it necessary to have metal in crowns or that unattractive dark line. Dr. Jackson uses all-porcelain restorations.

 

I am missing a tooth and am considering an implant. What is the process for an implant? Are implants more feasible than dentures?

Oftentimes, dental implants are the best restoration for a missing tooth. Dr. Jackson will discuss all of the options (and the pros and cons of each option) with you in order to customize an ideal treatment plan for you. The implant process is relatively simple and requires two steps. First, the implant is placed into the tooth-socket where your tooth root used to be. Second, a restoration is created and placed on the implant to restore the crown of your tooth.

For patients who are missing many or all of their teeth, implants may be the solution for restoring all of the missing teeth – offering a great life-improvement for these patients. Sometimes, a few implants may be placed in order to stabilize floppy dentures – another terrific improvement in the lives of so many denture-wearers.